HERE’S THE PROVEN AND QUICK WAY TO GET SUCCESS IN MICROSOFT MB-240 EXAM

Here’s The Proven And Quick Way To Get Success In Microsoft MB-240 Exam

Here’s The Proven And Quick Way To Get Success In Microsoft MB-240 Exam

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How much Microsoft Microsoft Dynamics 365 Fundamentals Exam Cost

The price of the Microsoft Mobility and Devices Fundamentals exam is $165 USD, for more information related to exam price please visit to Microsoft Training website as prices of Microsoft exams fees get varied country wise.

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Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions (Q109-Q114):

NEW QUESTION # 109
As a new start-up field services company, you are looking to streamline your customer service process to provide the best customer service experience.
Your company has decided to implement Dynamics Field Services as the foundation for its customer service management processes.
You need to ensure that the cases that the customer service team creates can be quickly and efficiently converted to work orders (that will minimize the need to add additional information to the work orders) using the out-of-the-box capabilities.
Which key item do you need to configure before the customer service agents will be able to convert a case to a work order?

  • A. Work Order Types
  • B. Incident Type
  • C. Resources
  • D. Booking Rules

Answer: B

Explanation:
Incident types act as service templates that allow users to quickly create work orders for the most common types of jobs that your organization performs. Incident types are also used to define specific work order issues and recommended resolutions.
https://docs.microsoft.com/en-us/dynamics365/field-service/set-up-booking-statuses


NEW QUESTION # 110
DRAG DROP
You are a dispatcher for a cable installation company that provides installation services in multiple territories. The company is using Dynamics 365 for Field Service to manage their work orders. Every time a work order is created, the dispatch team is manually assigning the work order to a territory in order to book the correct resources.
You are tasked with ensuring that Dynamics 365 will automatically assign work orders to territories so that the dispatcher can search for the correct resources.
Which four steps, in sequence, must be configured to ensure that when work orders are created they will automatically be mapped to the correct territory? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:

Answer:

Explanation:

Section: Schedule and dispatch work orders


NEW QUESTION # 111
You are a Dynamics 365 for Field Service administrator for a construction company.
You need to schedule a work order for a group of resources that will work together for a set number of days, week, or months.
How should you achieve the goal without scheduling the same requirements multiple times manually by using the schedule board (or with the schedule assistant)?

  • A. Use Resource Crew Scheduling
  • B. Use Multi-Resource Scheduling
  • C. Use Universal Resource Scheduling
  • D. Use Facility Scheduling

Answer: B

Explanation:
Section: Schedule and dispatch work orders
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/multi-resource-scheduling-requirement-groups


NEW QUESTION # 112
You need to create a Preventative Maintenance Agreement that meets Contoso standards and requirements.
Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation
A screenshot of a computer Description automatically generated


NEW QUESTION # 113
You are a Microsoft Dynamics 365 Field Service dispatcher.
You need to implement a capability within the schedule board to allow you to find resources for a work order. The work order can be done by any resource with the right piece of equipment, who is available at 9:00 A.M. during a selected week.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

1 - Create a requirement group template.
2 - Associate an incident type to the requirement..
3 - Add the incident type to a work order.
4 - Book the work order.


NEW QUESTION # 114
......

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